ORDER A HELIUM PACK

Why can’t I order a pack directly from the store?

 

Packs, like shoes, come in sizes, and often they are misunderstood when it comes to sizing.  The last thing we want is someone to spend their hard earned money on the wrong pack and have a miserable experience. 

 

Before we accept an order, we must be confident we have the correct sizing for each person.  This means we have an accurate torso length measurement as well as an idea of someone’s general build.  We don't simply accept credit card details and make sales, we correspond with each and every customer before building their pack.  

 

Once we recommend a pack, you will be sent a code to order from our store or sent bank account details.  This method means that you'll get the right pack the first time.